We’re sorry to hear you had a bad experience

Thank you for taking the time to complete our survey – your feedback counts!

We’re sorry to hear you had a bad experience with your London Pass.

We always aim to offer the best customer experience and customer service and we take into consideration all your comments, both negative and positive, so we can continue to improve our product and exceed our customer’s needs and expectations.

If you would like to tell us more about your experience, our Customer Service Team are on hand to help resolve any issues you have had with our pass. You can contact them on info@londonpass.com or call them on +44 20 7293 0972.


You can also send us a Facebook message and our team will get back to you. Connect with us here.

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